Effective Date: 29/08/2024
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1. Introduction
Welcome to MJB GROUP LTD ("we," "our," "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website [https://www.mjbgroup.co.uk/] ("Website").
2. Information We Collect
We may collect the following types of information:
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Personal Information: Includes your name, email address, phone number, and other contact details that you provide when filling out forms on our Website, contacting us, or subscribing to our newsletter.
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Service Information: Details about the services you are interested in, inquiries you make, and any communication exchanged regarding your tree and garden needs.
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Usage Data: Information on how you interact with our Website, including your IP address, browser type, device information, pages visited, and time spent on the Website.
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Cookies: We use cookies to enhance your experience on our Website. Cookies are small files stored on your device that allow us to recognize your browser and capture certain information.
3. How We Use Your Information
We use the information we collect for the following purposes:
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To Provide Services: To respond to your inquiries, provide tree and garden services, and manage your requests.
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To Improve Our Website: To understand how users interact with our Website, which helps us improve functionality and user experience.
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To Communicate: To send you updates, newsletters, promotional materials, and other communications related to our services that may interest you.
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To Comply with Legal Obligations: We may use your information as required by law, regulation, or legal process.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
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Service Providers: We may share your information with third-party service providers who assist us in operating our Website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
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Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
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Access: Request a copy of the personal information we hold about you.
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Correction: Request that we correct any inaccurate or incomplete information.
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Deletion: Request the deletion of your personal information, subject to certain exceptions.
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Opt-out: Unsubscribe from marketing communications at any time by following the unsubscribe link in our emails.
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
MJB GROUP LTD
Melksham, Wiltshire
info@mjbgroup.co.uk
01225 - 941139
